Privacy Policy

Effective Date: JULY 15, 2025

1. Introduction

Qingdao Yinwanhe Hardware Co., Ltd. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.yw-hardware.com, or interact with us through email, WhatsApp, or other communication channels.

2. Information We Collect

• Business Contact Information – such as name, company name, email address, phone number, and shipping address.
• Order Information – details related to product inquiries, quotations, and transactions.
• Technical Information – such as IP address, browser type, and pages visited (for website performance analytics).

We do not collect sensitive personal information such as financial data, identification numbers, or passwords.

3. How We Use Your Information

• To respond to product inquiries and provide quotations.
• To process and fulfill export orders.
• To improve our products, services, and website performance.
• To comply with applicable legal and customs requirements.

4. Information Sharing

We do not sell, rent, or trade your information. We may share necessary details only with:

• Logistics and shipping providers for order fulfillment.
• Customs or regulatory authorities if required by law.

5. Data Security

We take appropriate technical and organizational measures to protect your information, including:

• Secure servers and password-protected systems.
• Restricted internal access to authorized personnel only.

6. GDPR & CCPA Compliance

If you are located in the European Economic Area (EEA) or California, you have additional rights under GDPR and CCPA, including:

• The right to request access, correction, or deletion of your personal information.
• The right to object to processing or request data portability.
• The right to opt-out of the sale of personal information (we do not sell personal data).

To exercise these rights, please contact us at the email address below. We will respond to your request in accordance with applicable laws.

7. Your Rights

All users have the right to request access, correction, or deletion of their personal information. Please contact us using the details below for any such requests.

8. Contact Us

Qingdao Yinwanhe Hardware Co., Ltd.
NO: 222, Shenzhen Road, Qingdao, China
Email: [email protected]
Phone/WhatsApp: [+8619539396091]